PRIVACY POLICY
S.M.B. Horlogerie SAS and LIP watches offer online resources that provide information and services related to products, as well as company news, employment information, and other details regarding our activities.
The protection of personal data, as well as compliance with privacy and data protection laws and regulations, are important to our organization and our affiliates. We aim to ensure the privacy rights of our consumers, business contacts, and employees when we process information about them.
This policy only applies to personal data collected through our websites operated by LIP or third parties acting on our behalf as data controllers and subsequently processed for the purposes specified herein. This policy does not apply to personal data collected from offline resources and communications. Additionally, this policy does not apply to third-party online resources to which our websites may link, and over which we have no control regarding content or privacy practices.
If you have questions about this policy or our data collection, use, and disclosure practices, please contact us.
In this policy, references to “we”, “our”, “us”, and “LIP” generally refer to the LIP brand.
WHO ARE WE ?
S.M.B. Horlogerie SAS and LIP BESANÇON, located at Rue des Maurapans, Zac de Valentin, 25870 Châtillon-le-Duc, will act as the data controller and process your personal data collected through our website.
COLLECTION OF YOUR PERSONAL DATA
We collect personal data online through our websites. Individuals can access many parts of our websites without providing personal data. However, if you contact us and choose to provide your personal data, such as your name, address, phone number, or email address, by filling out forms or data fields on our websites or corresponding with us, we will collect and use this personal data.
When you visit our websites, we automatically collect information about your computer or other electronic devices, which may include your IP address, date and time of your request, and information provided by tracking technologies such as cookies.
WHY DO WE COLLECT, USE & SHARE YOUR PERSONAL DATA ?
We process your personal data as permitted or required by applicable laws for the following purposes:
• To (i) sell you LIP products and services, (ii) bill you for the LIP products and services you requested, (iii) deliver LIP products and services, (iv) implement online membership services, and (v) fulfill LIP’s obligations under a contract to which you are a party (collectively, the “performance purposes”).
• To (i) provide you with promotional information about LIP products and services, (ii) conduct promotional activities (including various sweepstakes and membership services) for your benefit, (iii) send you invitations to promotional events, (iv) invite you to participate in surveys and market research activities, and (v) analyze your interests to improve LIP products and services (collectively, the “marketing purposes”).
• To respond to your request (“contact request”).
• To comply with and enforce our rights and fulfill our obligations under applicable laws.
We process your personal data for performance, marketing, and contact purposes based on your consent. When we disclose your opinions and photos on our website, we will only publish appropriate information in light of this policy after obtaining your consent. We may also process your personal data to comply with our legal obligations or to enforce our rights.
You may choose not to provide your personal data. However, if you do not provide your data, it may impact your use of the website, or certain functionalities of our websites may not work fully.
SHARING YOUR PERSONAL DATA WITH THIRD PARTIES
Your personal data is intended for us but may be shared with third parties under the following circumstances:
• Affiliated companies within the S.M.B. Horlogerie group: LIP may share your personal data among S.M.B. affiliated companies to manage LIP services and products, provide customer support, process payments, understand your preferences, send you information about products and services you might be interested in, and carry out other activities described in this policy.
• Service providers: We use other companies, agents, or contractors to perform services on our behalf or to assist us in providing LIP products and services. We may share personal data with the following categories of service providers:
• LIP distributors,
• IT infrastructure and service providers, including email storage,
• Marketing, advertising, and communication agencies,
• Credit reference agencies,
• Accounting auditors and various advisors.
As part of providing these services, these providers may have access to your personal data. However, we will only provide our service providers with the personal data necessary to perform their services, and we request that they do not use your information for any other purpose. We will take all possible measures to ensure that all our service providers keep your personal data secure.
• Third parties authorized by law: In certain circumstances, we may be required to disclose or share your personal data to comply with a legal or regulatory obligation (for example, we may be required to disclose personal data to law enforcement, regulators, government agencies, or judicial or administrative authorities).
• Third parties related to business transfers: We may transfer your personal data to third parties as part of a reorganization, restructuring, merger, or acquisition or transfer of assets, provided that the receiving party agrees to process your personal data in a manner consistent with this policy.
We will not sell your personal data to third parties.
Please note that our websites may, from time to time, contain links to and from the websites of our business contacts or affiliates. Please note that these websites have their own privacy policies, and we have no control over how they may use your personal data. You should check the privacy policies of third-party websites before submitting personal data to them.
PROTECTION OF YOUR PERSONAL DATA
We strictly comply with personal data processing rules based on data sensitivity and implement technical and organizational security measures to protect the personal data in our possession against unauthorized access, disclosure, alteration, or destruction. These measures include administrative, technical, and physical safeguards, such as limiting access to personal data only to authorized employees and service providers who need to know this information for the purposes described in this policy.
CHILDREN'S PRIVACY PROTECTION
Our website may offer optional features for children under the age of 16 and may collect personal information about children. When we offer such features, we request the name and contact information of the parents to ensure we obtain verifiable parental consent before collecting, using, or disclosing personal data concerning children.
Children under 16 must inform their parents about the need to obtain their consent for processing their personal information, show them this policy, provide the parents’ contact information, and obtain their consent for processing their personal information.
YOUR RIGHTS
You have the following rights under applicable laws and regulations:
1. Access: You have the right to obtain confirmation from us as to whether personal data concerning you is being processed and, if so, to request access to that data.
2. Rectification: You have the right to request the correction of incomplete or inaccurate personal data that we process about you.
3. Erasure: You have the right to ask us to delete the personal data we process about you, except when we are required to retain it for legal purposes or to establish, exercise, or defend legal claims.
4. Restriction: You have the right to restrict our processing of your personal data where you believe the data is inaccurate, our processing is unlawful, or we no longer need the data for a specific purpose, except where we cannot delete the data due to legal obligations or because you do not wish for us to delete it.
5. Portability: You have the right to obtain your personal data that we hold in a structured electronic format and to transfer that data to another controller, where it involves (1) personal data you provided to us and (2) if we process that data based on your consent or to fulfill a contract with you.
6. Objection: Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to this processing for reasons related to your particular situation. We will comply with your request unless we have compelling legitimate grounds for processing that override your interests and rights, or if we need to continue processing the data to establish, exercise, or defend legal claims.
7. Withdrawal of consent: If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time without cost. This includes opting out of marketing messages.
If you wish to exercise any of these rights, please check the contact information below before reaching out. For privacy and security reasons, we may require proof of your identity or additional information before fulfilling your request if the information we hold is insufficient to fulfill your request. We will strive to provide the requested information or make the necessary changes in accordance with applicable laws.
You also have the right to file a complaint with the local data protection authority in accordance with applicable laws if you believe we have not complied with applicable personal data protection laws.
RETENTION PERIOD OF YOUR PERSONAL DATA
We generally retain personal data as long as it is reasonably necessary for the specific business purposes for which it was collected and for the duration of your use of our websites. In some cases, we may be required to retain information for a longer period under laws or regulations that apply to our business. Where possible, we aim to anonymize or remove unnecessary identifiers from records that we may need to retain beyond the initial retention period. Once personal data is no longer needed, we delete or anonymize it as soon as possible.
CONTACT INFORMATION FOR REQUESTS REGARDING YOUR PERSONAL DATA
Please note that, depending on the nature of your request, we may disclose your personal information to our affiliated operating company responsible for the relevant products or advertising, so that they can respond to your request.
Requests by phone:
Tel: 03 81 48 48 06
Opening hours: Monday to Thursday from 8:00 AM to 12:00 PM and from 1:30 PM to 5:00 PM; Friday from 8:00 AM to 12:00 PM and from 1:30 PM to 4:00 PM
Requests online:
As we will collect your personal information, including your email address, name, and address, and use it to respond to your request, please send us an email after reading this privacy policy and agreeing to provide your personal information.
UPDATE TO THIS PRIVACY POLICY
We may update this policy from time to time. We reserve the right to modify, add, or remove portions of this policy. If we decide to modify this policy, we will post an alert on the homepage of this website.
This policy was last updated on 10/09/2024.