FREQUENTLY ASKED QUESTIONS

You can download the instructions for your LIP watch by clicking on the product sheet for the model concerned. The PDF file can be downloaded under the ‘add to basket’ button. If this model is no longer available, please send us an e-mail to the following address:

Email : [email protected]

You've downloaded the instructions for your watch and you can't set it. Our professional watchmakers are here to listen to you and provide you with a personalized explanation.

To do this, simply contact them by sending an email to the following address:

Email : [email protected]

To preserve the brilliance of your watch, we recommend that you use a soft brush soaked in slightly soapy lukewarm water and brush it gently (this care is only possible if your watch is water-resistant to at least 50 meters). Then rinse the watch thoroughly in fresh water and dry it with a soft cloth. We particularly recommend that you do this after swimming.

We also advise you to avoid prolonged contact with water to ensure the longevity of your leather straps.

Avoid direct contact between your watch and solvents, detergents, perfumes, cosmetics, greasy substances and prolonged exposure to the sun... They can damage your watch's bracelet, case or seals.

Your watch should be protected from all shocks, and should not be worn for strenuous activities such as DIY or high-energy sports. Avoid thermal or other shocks: they could damage your watch. In the event of a violent shock, please have your watch checked by the LIP after-sales service or an authorized LIP retailer.

Do not expose your watch to sudden changes in temperature (exposure to the sun followed by immersion in cold water) or to extreme temperatures (above 60°C or below 0°C).

Do not expose your watch to strong magnetic fields such as those emitted by loudspeakers, mobile phones, computers, refrigerators or other electromagnetic devices.

Your watch is equipped with an E.O.L. (End Of Life) function. When the seconds hand starts jumping in two-second increments, this indicates that the battery in your watch needs replacing. This is not a malfunction, just a battery at the end of its life. Please contact an authorized LIP retailer or our after-sales service. It should be noted that a water-resistance check is often recommended.

We strongly advise against replacing the battery in your LIP watch yourself. Without the appropriate equipment, you could damage its components or compromise the water-resistance of your watch. In addition, your warranty would be invalidated if an unauthorized third party were to carry out the work. We advise you to contact our after-sales service or an authorized LIP retailer.

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In general, an automatic watch needs to be serviced and worn regularly so that the oils required for the movement to work properly do not congeal. Your LIP automatic watch is powered by a high-precision mechanism. 
It requires regular maintenance to ensure that it continues to operate precisely and for a long time. 
We recommend that you have your LIP watch serviced by our after-sales service or an authorized retailer every 3 to 5 years.

You have just purchased a model with an automatic mechanical movement. Unlike a quartz watch (which has a battery), the mainspring, which provides the energy for the mechanical movement to work properly, has to be wound regularly. When the watch is stopped, it must be reset by turning the crown clockwise a minimum of 40 turns. Once the watch is reset, it will start working again and if you wear it every day with sufficient activity, it will conserve enough energy to function correctly.

However, we recommend that you turn the crown 10 to 15 times a day to ensure optimum operation and precision.

The amplitude is the angle covered by a pendulum or balance wheel during an alternation. It is a very important measurement for checking that a watch with a mechanical movement is working properly. When the amplitude is too low, it is often a sign that the oils in the mechanism are too dry and that the watch needs a complete overhaul.

This natural phenomenon is caused by daily rubbing, exposure to water and the sun, and can be accentuated by the acidity of the skin. 

The coating on any bracelet will eventually fade over time, but this process is accelerated if it comes into contact with external agents such as perfume, sea air, sulphur, skin care creams, hairspray, chlorine, etc. and skin with an acidic pH.

If your watch does not show any indication of water-resistance: in this case, systematically keep it away from areas of water, as it is not water-resistant and contact with it could damage your watch and its mechanism. Read more.

The indications engraved in meters on our watch backs correspond to the ISO-2281 international standard and are not absolute immersion depths.

Please check the degree of water resistance below:

- NON waterproof: If “Non étanche” or no indication appears on the case back, the watch has been designed and manufactured to withstand a pressure of 1 bar/1ATM. It can therefore only withstand light rain and dust. It cannot withstand contact with water, such as washing hands or dishes, swimming, bathing or showering... It must never be immersed in water, or come into contact with a jet of water.

- Water resistance 30 m: Although the words “ETANCHE 30 M” (WATERPROOF 30 M) appear on the case back, the watch has been designed and manufactured to withstand a pressure of up to 3 bar/ATM, which does not actually correspond to a depth of 30 m under water. It can therefore withstand accidental contact with water, in the event of splashes or rain, sweat or hand washing, but it is not suitable for washing dishes, swimming, showering, bathing...It must not be submerged.

- Water resistance 50 m: If the words “ETANCHE 50 M” (WATERPROOF 50 M) appear on the case back, your watch is designed and manufactured to withstand up to 5 bar/ATM, which does not actually correspond to a depth of 50 m under water. It resists accidental contact with water, whether splashed or rained upon, sweated or washed off with hands. It is suitable for washing up, for calm, short-term immersion in shallow water, such as bathing. On the other hand, a jet of water from a shower or tap directly onto the glass or push-buttons can be equivalent to a pressure of over 5 bar, and your watch may well leak.

- Water resistance 100 m: If the words “ETANCHE 100 M” (WATERPROOF 100 M) appear on the case back, your watch is designed and manufactured to withstand up to 10 bar/ATM, which does not really correspond to a depth of 100 m under water. It is suitable for bathing, showering (but be careful not to overdo it, as hot water can damage and degrade the water-resistance of your watch over time), swimming and diving, but not for deep-sea diving. For this type of diving, we recommend the LIP professional diving watch with a water-resistance rating of 200 m.

- Water resistance 200 m: If the words “ETANCHE 200 M” (WATERPROOF 200 M) appear on the case back, your watch is designed and manufactured to withstand up to 20 bar/ATM, which does not actually correspond to a depth of 200 m underwater. It is suitable for deep-sea scuba diving.

Your watch's push-buttons and crown must never be handled underwater. If you have the option of screwing them on, they must be screwed on before immersion.

The indications engraved in meters on our watch backs correspond to the international ISO-2281 standard and are not absolute immersion depths.

The absolute water-resistance of a watch cannot be guaranteed at all times. It may be affected by the ageing of the seals or by an accidental shock to the watch. We recommend that you have your water-resistance checked once a year by a LIP after-sales service or an authorized LIP dealer.